The AI front desk that keeps your chair full.
PiK Assist replies to your Instagram DMs, reminds clients before their appointment, chases no-shows, asks for reviews, and fills last-minute gaps — automatically, around the clock, in your own voice.
- 24/7
- Always-on replies
- £45
- Plans from, per month
- 30 days
- Rolling notice, no contract
WhatsApp · Automated
New 5-star review
Requested automatically
Built for any business that runs on appointments
If clients book a chair, a table, or a slot with you, PiK Assist fits straight into how you already work.
How it works
Set up once during onboarding. PiK Assist runs quietly in the background from then on — no daily upkeep required.
Connect your accounts
Link your business's Instagram and WhatsApp Business number. We handle the setup with you on a short onboarding call — no technical knowledge needed, and nothing to install.
PiK Assist takes over the busywork
Auto-replies to DMs, sends reminders, follows up no-shows, and requests reviews — all written in your business's own voice, tuned during onboarding so it never sounds robotic.
You keep more bookings
Fewer no-shows, faster replies, more reviews, and gaps filled — while your monthly report shows exactly what PiK Assist has been doing for you.
Everything your front desk should be doing
One assistant, five jobs, running whether you're with a client or closed for the night.
Instagram DM auto-replies
Never leave a DM on read. Common questions about hours, prices, and availability get answered instantly, day or night — in your voice, not a generic bot's.
24/7 coverageWhatsApp reminders
Automatic 24-hour and 2-hour appointment reminders sent straight to your clients' WhatsApp, cutting no-shows before they happen and freeing you from chasing confirmations.
Fewer no-showsNo-show follow-ups
A missed appointment triggers a same-day, friendly nudge to rebook — automatically, without anyone lifting a finger or losing that revenue for good.
Same-day recoveryReview requests
Happy clients get asked for a review the day after their appointment, while the experience is still fresh — steadily building your Google and Instagram reputation.
More 5-star reviewsLast-minute slot filling
When a booking is cancelled at short notice, the open slot is instantly offered to your other clients, so gaps in your day get filled instead of sitting empty until closing time.
Fewer empty chairsSimple, transparent pricing
Monthly rolling, no lock-in contracts. Cancel any time with 30 days' notice.
Solo
For a single stylist or artist getting started with automation.
- 1 WhatsApp number
- 24-hour appointment reminders
- No-show follow-up
- Monthly performance report
- Email support
Starter
For a small studio ready to stop chasing DMs.
- Everything in Solo
- 24h + 2h appointment reminders
- Instagram DM auto-replies
- Review requests
- Priority email support
Growth
For a growing business that wants every gap filled.
- Everything in Starter
- Last-minute slot filling
- Custom automation templates
- Monthly strategy call
- Priority WhatsApp support
Full Service
For multi-chair or multi-artist businesses who want it fully managed.
- Everything in Growth
- Dedicated account manager
- Custom integrations
- Unlimited automations
- Weekly performance reports
All prices exclude VAT. Monthly rolling agreement — 30 days' notice to cancel.
Frequently asked questions
PiK Assist is an AI-powered front desk for salons, barbershops, tattoo studios, and other appointment-based businesses. It handles the messaging around appointments — Instagram DM replies, WhatsApp reminders, no-show follow-ups, review requests, and last-minute slot filling — automatically.